Known Problems

List of known problems and their solutions.

Importing drill packs and drill collections.

There is a problem on some computers using Windows XP with SP2 installed (service pack 2) regarding the download of DrillDraw drill files from a Web site.
The problem is that Windows changes the "extension" of the filename. The file extension is originally ".dde" but Windows changes it to ".ZIP" after the download.
DrillDraw cannot currently import the content of .ZIP files so the importation process might "hang".

Solution:
Option #1: Download the ZIP format version of the file available on the same Web page.
- Click on the link labelled "ZIP Format" for the required file.
- In the download window select to "Open" the file.
- Once download in complete Open the file included in the ZIP file (double click the file).

Option #2: If you have the required computer knowledge you can change the filename extension to ".dde" yourself once the file is downloaded on your computer.